Postmates - They are giving me the ring around for 3 days regarding a refund on food I never received.
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A few days ago I ordered food from the Steak and Shake on Cherry Road in Rock Hill South Carolina through Postmates. The owner had a problem with my family members and actually called the police to make them leave but they accepted my order made the food and kept my money and gave it to a homeless man in the parking lot.
I wrote a review about that two days ago. I have been trying to get my money back for days but they keep giving me the run-around. I have sent them documentation showing that they are the one I placed the order through and I'm still not getting any resolution. I have to speak to many different people and never get the same answer from each one of them.
They have no phone number that works for me to contact them to speak to somebody directly.
I do not believe I'm going to get my money back. I am out $27 through Postmates and Steak and Shake on Cherry Road in Rock Hill South Carolina.
User's recommendation: Beware.
Monetary Loss: $27.
Preferred solution: Full refund.
Postmates Cons: Never refund for any mistakes made, Stole my money after no show delivery, Bad customer service, Hard to reach customer service.
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