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Verified Reviewer
New Reviewer

Stolen info

Someone used my card info to order food. I need to know the delvry address and the resurant info so i can get my money back..

User's recommendation: Don't take the risk.

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ID
#3829759 Review #3829759 is a subjective opinion of poster.
Location
Oxnard, California
Loss
$34
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Horrible service call gets disconnected

No communication . This app does not work. Call is immediately disconnected. Today I placed an order through the app when my food finally arrive when I later open it I discovered the driver brought the wrong order. I immediately contacted the store who confirmed the driver picked up the wrong order Ive taken a picture Ive loaded the picture sent it to the app nobodys responded no communication

User's recommendation: If you have the patience good luck. No communication.

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ID
#3829658 Review #3829658 is a subjective opinion of poster.
Location
Pompano Beach, Florida
Pros
  • Never resolved my issues and its been hours now
  • Will deliver from any location
Loss
$22
Preferred solution
Full refund
New Reviewer

Because Being charged for account when we canceled it a couple years ago still being charged can’t get a hold of anybody

Being charged for account when we canceled it a couple years ago still being charged cant get a hold of anybody This money needs to be credited back to the account

User's recommendation: No way.

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ID
#3829363 Review #3829363 is a subjective opinion of poster.
Location
Saukville, Wisconsin
Cons
  • Still taking money out when cancel
  • Customer service is terrible

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Verified Reviewer
New Reviewer

Did not receive order

Your customer service number do not work. None of them. Your email are return. There is zero way for a customer to contact you.

User's recommendation: Don't waist your time on this service. There are to many to choose from that will assist you if you need it. This company will not !!!

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ID
#3828501 Review #3828501 is a subjective opinion of poster.
Cons
  • Not able to speak to customer service
  • It does not work
Loss
$25
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Driver problem

Postmates - Driver problem
The delivery driver dropped my food five feet from the street, at first I thought it was across the street on the curb.
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ID
#3827914 Review #3827914 is a subjective opinion of poster.
Location
Tucson, Arizona
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Food issue

Postmates - Food issue
I ordered food from bbq Nostrand ave brooklyn restaurant and found a piece of medal in my chicken went I bit it. I'm requesting a refund because I didn't want the food anymore
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ID
#3827587 Review #3827587 is a subjective opinion of poster.
Location
The Bronx, New York
Loss
$57
Preferred solution
Full refund

Foodproblems

Postmates - Foodproblems
I ordered food from bbqs Nostrand ave location and found metal in my chicken. I didn't eat the food so I want a refund.
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ID
#3827525 Review #3827525 is a subjective opinion of poster.
Location
The Bronx, New York

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Verified Reviewer
New Reviewer

No refund

I cancelled an order after waiting for an hour and a half and after 7 drivers had cancelled and they still charged me. I called and they said they couldnt help me, so ridiculous, never ordering from them again.
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ID
#3827370 Review #3827370 is a subjective opinion of poster.
Location
Arcadia, California
New Reviewer

Food was bad

Food was under cooked, cold and hard and not properly seasoned I spent $38 dollars on a take out order of 20 wings and potatoes wedges I would like a refunded I was unable to return the food because Im a truck driver and had to keep traveling. Please contact me via email or phone
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ID
#3827304 Review #3827304 is a subjective opinion of poster.
Location
Duncansville, Pennsylvania
Loss
$38
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

NO FOOD RECEIVED, totally bogus restaurant listing

On August 2nd, we placed an order with Aroma Indian Banquet and Grill in Upland, CA. We were told to pick up the order at 965 W. Foothill Blvd and to say we had ordered with Postmates. Upon arriving at this address, after knocking, a man came out, who we had clearly...
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ID
#3827130 Review #3827130 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Lack of ethical behavior
  • Difficulty contacting
Loss
$100
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Did not order food

I see a charge on my debit card for food I never ordered total was $32 & some change please reverse this payment

User's recommendation: Watch it.

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ID
#3824728 Review #3824728 is a subjective opinion of poster.
Location
Los Angeles, California

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Verified Reviewer
New Reviewer

Haven't received my order

Its been over a hour and a half,never received my order,I want a *** refund now ,it never came..
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ID
#3823913 Review #3823913 is a subjective opinion of poster.
Location
Reno, Nevada
Pros
  • Deliver
  • Good until now
Cons
  • Deliver to wrong address
Loss
$42
Preferred solution
Full refund

Food never arrived and I was charged

Postmates - Food never arrived and I was charged
I never received my food and I want a refund. My credit card was charged and I never received my food.

User's recommendation: Don't pay until you get a confirmation.

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ID
#3823405 Review #3823405 is a subjective opinion of poster.
Location
The Woodlands, Texas
Pros
  • No telephone contact
  • It takes too long
Cons
  • Basically postmarked are thieves take money no food

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Verified Reviewer
New Reviewer

Angry

No order arrived. Can't find a person to help. Online is long tedious, clumsy.not sure if I would use postmates again.

User's recommendation: Use other company.

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ID
#3821518 Review #3821518 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

No order arrived

It's impossible to reach a person at postmate. All phone numbers don't work ,it just dumps you back online.

User's recommendation: Use different delvery company.

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ID
#3821496 Review #3821496 is a subjective opinion of poster.
Location
Los Angeles, California
Cons
  • Customer service sucks
  • Drivers
  • Whole experience i had no money back or the food i ordered
Preferred solution
Deliver product or service ordered