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Verified Reviewer
New Reviewer

Driver problem

Postmates - Driver problem
The delivery driver dropped my food five feet from the street, at first I thought it was across the street on the curb.
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ID
#3827914 Review #3827914 is a subjective opinion of poster.
Location
Tucson, Arizona
Preferred solution
Let the company propose a solution
New Reviewer

Double charged

Postmates - Double charged
Update by user Jul 08, 2022

I want my money back

Original review posted by user Jul 08, 2022
I NEED A FULL REFUND OF THE TWI AMOUNTS THAT MY CARD WAS CHARGED, I HAVE GAVE ALL THE INFORMATION THAT YOU HAD ASKED FOR,BUT STILL NO RESULTS...I WANT MY MONEY BACK

User's recommendation: Better. Customer service.

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ID
#3743564 Review #3743564 is a subjective opinion of poster.
Location
Lubbock, Texas
Pros
  • Fast service
Cons
  • Bad customer service
Loss
$113
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Resolved: My food was missing a patty on 2 of my burgers who orders a burger with just 2 buns

Postmates - My food was missing a patty on 2 of my burgers who orders a burger with just 2 buns
Postmates - My food was missing a patty on 2 of my burgers who orders a burger with just 2 buns
Update by user Jul 20, 2022

Company fixed the issue and I have been provided with full refund. They were able to provide a refund, Postmates always makes it right.

Original review updated by user Jun 19, 2022
This is now 2 times I ordered from you the 1 they cancelled my order and now we have burgers but no meet just buns , I want my money back I have pictures as well, this is why I will not renew my membership the same thing happened to my cousin I'll go to door dash
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Resolved
ID
#3684995 Review #3684995 is a subjective opinion of poster.
Service
Postmates Delivery Service
Pros
  • No line
Cons
  • Charged for food never recieved
  • Unfair misleading and dishonest business practices
  • Orders not being right
Loss
$22
Preferred solution
Full refund
New Reviewer

Hi, I am trying to reach someone so I can start back delivering

I do not have one, I am just trying to sign in to delivery. When COVID-19 hit the world and everything was shut down, I could not make delivery, now that everything is up and seems to be running, I would like to starts delivery food again, I am not sure how to get back on your sing up list, because everything I tried fail. I tried to open my account, but the app keeps redirecting so if someone can call me at 267588****. to help me I would appreciate it.

User's recommendation: Great job.

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ID
#3536058 Review #3536058 is a subjective opinion of poster.
Location
Baltimore, Maryland
Preferred solution
I am trying to start back delivery food.
New Reviewer

Just to be nice

I did get my fries from my order and this is the second time this has happened but the is my first time complaining

User's recommendation: Just call in before you order.

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ID
#3518902 Review #3518902 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$7
Preferred solution
Full refund

Order problem resolved

Postmates addressed my Imy issue it was the restraunt f@d pizza saying they did not have my order after I paid and wasted my time for an hour with no help I called Postmates they cancelled it

User's recommendation: Postmates is good.

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ID
#3330023 Review #3330023 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida

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Verified Reviewer
New Reviewer

1099 form

I am HeXing Liu.. I worked in postmates as a driver before.. but I have never received the 1099 form to pay my tax with. I have contact the Uber eat representative and they gave me this website to report this problem.
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ID
#3280167 Review #3280167 is a subjective opinion of poster.
Location
Brooklyn, New York

Cancelled order and charged

I had to cancel my order immediately because of wrong address However customer service refunded cancelation fee of 18 dollars immediately also gave me back my promo code of 60 percent off I love postmates! Excellent customer service they know how to handle a problem immediately. Thank you POSTMATES AND CUSTOMER SERVICE MADE MY DAY.

User's recommendation: Please order from postmates excellent.

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ID
#3277285 Review #3277285 is a subjective opinion of poster.
Location
Joliet, Illinois
New Reviewer

I need to talk

It's been a whole week I've been trying to contact postmate every number that's listed under y'all it's not in service I ordered Burger King January 8th the charge for my Burger King was $47 and then on top of that they took $91 talking about a late charge since when it charge for what y'all need to refund my $91 back I was I'm going to
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ID
#3270635 Review #3270635 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Cons
  • Over charged
Loss
$91
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Someone scammed me and friends

Postmates - Someone scammed me and friends
Postmates - Someone scammed me and friends
Postmates - Someone scammed me and friends
I order food she was supposed too deliver it too my friends house and she didnt my friend saw car and she saw her but she didnt give her the order and the thing popped up and said delivered and I gave her 10$ tip bad my friend didnt get her food can I get refund or something.

User's recommendation: Idk.

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ID
#3189766 Review #3189766 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund

Restaurant blames post mates

restaurant tried to blame our delivery person for our order. it was the restaurant fault not post mates. the restaurant was the mr beast burger in victorville california inside the red robin
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ID
#3127509 Review #3127509 is a subjective opinion of poster.
Location
Fontana, California
New Reviewer

Refund fraud

Money being taken Off my card and I didnt made the transaction so I want a refund it wasnt me that made this purchase
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ID
#3118456 Review #3118456 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Loss
$49
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Tax returns

I was a Postmates driver in 2020 and 2019. Im filling my tax returns and the IRS need to know my mileage for each of those years. Can you please send me the information? Thank you! Anthony Mucheru

User's recommendation: If You try to contact Postmates and are unable, I strongly recommend you use pissedconsumer.com.

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ID
#3092385 Review #3092385 is a subjective opinion of poster.
New Reviewer

Background check solution

Ive been driving for Postmates for three years and have never had an issue and have done almost 2000 or more deliveries with postmates alone.Im not able to drive because of a first accident that happened almost 3 years ago or more I would like to get this situation resolved so I can continue driving for a great company.If theres anyway we can get this fixed our results so I can continue driving I would be extremely grateful please let me know what we can do so I can get back on the road
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ID
#3074893 Review #3074893 is a subjective opinion of poster.
Location
Denver, Colorado
Preferred solution
Let the company propose a solution

Didn't get my money back

I placed an order and an item was added on accident and I canceled it after I ordered it and still havent gotten my money back.
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ID
#3066277 Review #3066277 is a subjective opinion of poster.
Location
Azusa, California

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