Food says delivered but isn't here

Postmates - Food says delivered but isn't here
I placed the order with the wrong address. I realized this and switched the address in the order. And both food items still ended up at the wrong address and now I cant get a refund. I lost 60$ and I am struggling to eat. I dont have a car and live on a very tight budget because of my financial situation. This is very disappointing and now I might not be eating for the next few days because of the loss of money.
View full review
ID
#3841669 Review #3841669 is a subjective opinion of poster.
Location
Las Vegas, Nevada

One of my children did not receive his meal

There was an item that was missing that was stated that I can just purchase it again and that I was refunded. So, then it would have cost me more, to fix the problem. Then the situation was fixed with a $25 credit.
View full review
ID
#3818503 Review #3818503 is a subjective opinion of poster.
Location
Sparks, Nevada
New Reviewer

Poor service.I don’t know his name, but he was extremely rude, upon delivery. I’m paying for this service, there is no reason to be callous. I am switching to a different service.

Late delivery. And then rudeness on the part of the deliverer. He wasnt a good person. Deliver it. I dont need commentary from him on the content of what I order. Its my wallet, my dollars, I can do what I want with the money Ive earned. I dont need criticism from a courier. Process the transaction, thats his job. If Im provided a refund, Ill stay with Postmates. Otherwise, there are numerous apps that piovide the same service.

User's recommendation: Don’t deal with this guy.

View full review
ID
#3809347 Review #3809347 is a subjective opinion of poster.
Location
Tustin, California
New Reviewer

Delivery

I ordered food, it was delivered to some other home, then I ordered AGAIN, again it was delivered to the wrong address. I had to go search for it around the block!!
View full review
ID
#3750499 Review #3750499 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Doordash Food Delivery Mobile Application
Pros
  • Food choices
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order

I am very upset, my delivery driver changed 2 times then kept getting a message saying "oops finding another delivery person ". Delivery tome went from 11:40 pm to 11:50, then 12:17 am. Requested a refund but was told I'd be charged little over $8. I've called 4 different numbers listed and 3 were constantly busy or no longer in business.
View full review
ID
#3749614 Review #3749614 is a subjective opinion of poster.
Location
Waterloo, Iowa
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Driver

Driver did not call to confirm delivery as I provided in instructions and I am not satisfied with service received.

User's recommendation: Call to confirm delivery.

View full review
ID
#3720958 Review #3720958 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing items from Panda Express Order 6/28/22

Postmates - Missing items from Panda Express Order 6/28/22
Original review updated by user Jun 28, 2022
My order from panda express was missing one large orange chicken entrée ($10.90 + 0.08% tax), one large sweet fire chicken entrée ($10.90 + 0.08% tax) and one large fried rice ($5.40 + 0.08% tax). The app only credited my account $5 toward a future order. Now, because of the restaurants negligence and lack of attention to detail, I am out nearly $30. I chose delivery because my vehicles starter went out Unfortunately, Postmates customer service numbers give a busy signal each time I called Wtf
View full review
ID
#3714891 Review #3714891 is a subjective opinion of poster.
Cons
  • Unable to contact customer service
Loss
$30
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I had never received my order and I had put in for a refund

Postmates - I had never received my order and I had put in for a refund
I went outside and waited for her and I didnt see no cars or my food I had checked my neighbors porch and it wasnt on there and it had said delivered when I checked the phone and it wasnt on my porch.
View full review
ID
#3699085 Review #3699085 is a subjective opinion of poster.
Location
Brooklyn, New York
Pros
  • This was a very easy process
Cons
  • Never received food
Loss
$20
Preferred solution
Full refund
New Reviewer

Bad driver..no respect for instructiinbor my privacy.y

See above. CALL ME. GRRRRR !!! ??? I AM ANGRY ABOUT THIS. CONTACT ME AT THE NUMBER; 1.951.505.1455 THANK YOU

User's recommendation: Uber eats.

View full review
ID
#3661308 Review #3661308 is a subjective opinion of poster.
Location
Hemet, California
Cons
  • You cannot communicate with them
  • Abject stupidity of some drivers
  • Horrible people
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order issues

An entire bag of food was missing. Id like a refund please. Thanks. Onions in salad. Salad dressing missing in 3 orders. Utensils missing. Im not satisfied.
View full review
1 comment
#2194808

Not satisfied and this whole process is daunting to say the least.

ID
#3661183 Review #3661183 is a subjective opinion of poster.
Location
Marietta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issue not resolved

Postmates - Issue not resolved
Hi , yesterday I attached a pic of my mast order from playa bowl that the drink was spilled all Over the bowls and the bowl was open , the fruits had an stink as the juice was all over and it was not in edible condition, I humbly request you to please help me and give me compensation for the respective order

User's recommendation: No advisable if you need help with customer service.

View full review
ID
#3660145 Review #3660145 is a subjective opinion of poster.
Location
Jersey City, New Jersey
Loss
$74
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Charges

Postmates - Charges
Postmates - Charges
It shows on my receipt my told is 108.90 ok I am cool with that the I look at my credit card and I have 3 different charges on it, now I tried calling customer service only to hear this is not a working number. I will not pay a penny over the 108.90 without some explaining.
View full review
ID
#3615623 Review #3615623 is a subjective opinion of poster.
Location
Loganville, Georgia
Pros
  • I like postmates better than any other delivery service
Loss
$20
Preferred solution
Price reduction
New Reviewer

I have a charge I didn't authorize

Postmates - I have a charge I didn't authorize
I see a charge on my cars that I didn't make cause I was sleeping at the time of the charge. This happened before but I wasn't sure but this time I know it wasn't me. I cantbseem to find a live person to talk to about thise issue I am thinking if canceling and posting this on instagram and Facebook to make others aware to check there accounts.

User's recommendation: Check your accounts for purchases you didn't make.

View full review
ID
#3610394 Review #3610394 is a subjective opinion of poster.
Location
The Bronx, New York
Loss
$12
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

MISSING ITEMS FROM MY ORDER TODAY

Postmates - MISSING ITEMS FROM MY ORDER TODAY
Postmates - MISSING ITEMS FROM MY ORDER TODAY
I ORDERED CHICKEN LIVERS FROM THE CLOCK IN BERA. IT WAS SUPPOSE TO HAVE A SALAD, FRIES, AND OR COLD SLAW. I DID NOT GET THAT ALL I GOT WAS LITTLE CHICKEN LIVERS AND THEY WERE HARD.
View full review
ID
#3603525 Review #3603525 is a subjective opinion of poster.
Location
Greenville, South Carolina
Loss
$16
Preferred solution
Let the company propose a solution
New Reviewer

Driver delivered my entire order to another person on Sunday.

I never received my food and there was no way to communicate after it stated that my food had been given to someone else. On the app it stated my work place name and when I pressed it to the correct address I noticed it kept changing. I order from this particular place practically every day. I didnt understand why I wouldnt be called or texted.

User's recommendation: Communication.

View full review
ID
#3588752 Review #3588752 is a subjective opinion of poster.
Service
Postmates Delivery Service
Cons
  • Wont even take time to call and help employees
  • Order was incomplete
  • Nonexistent customer service
Loss
$24
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article