Ask Community about Postmates

This happened to me I did not get a refund. I guess they said they would not refund me because they already made the food or something like that and what made me mad is I called the restaurant and the restaurants is the one who told me to cancel the order.

Got two charges on my account that I did not order would like a refund one is for 50$ and another is for 75$

That is the postmates scam. When you order through a restaurant and click the postmates link it will only route the order to the restaurant so they make it and you get charged, but the order is never officially done through postmates. Then when nobody picks it up you ask for the refund which they push out their response to after the 48 hrs then tell you you are past the 48 hrs you should have done it sooner. I caught them last time and said no its only been 3 hrs. Scam #2 they try then is oh, well you must click on the order in your postmates app and request a refund. But that was the problem. It was never placed on postmates app. When I let the restaurant know he said that makes total sense because Postmates is the ones who sent up the link on their google page. Essentially they are charging people for food and never delivering. Then hiding behind scam's and excuses. We need to start a class action lawsuit

My daughter place an order little while ago I want to cancel that credit card and replace it with a new card change the card refund the credit card and charge the new one today

My name is Rodney Rene I just want to know if my kitty’s on the way for me to be able to start working

Hello I have 50 dollar credits in trying to use it in it keep trying to charge my card this isn’t right keep taking my money

That number is ALWAYS busy, as are all numbers listed for them. They do not want to speak directly with anyone.

I was just about to say I’m ready for a class action lawsuit. They are stealing and helping their drivers steal as well. I want my money back and it’s happened more than I’m confident enough to admit. But I have no car right now and a very picky eater. Now I don’t know what to do because they’re not in any other site so my only choice is to order thru them and hope I get my food or my money and that is not ok.

u cant. That is the postmates scam. When you order through a restaurant and click the postmates link it will only route the order to the restaurant so they make it and you get charged, but the order is never officially done through postmates. Then when nobody picks it up you ask for the refund which they push out their response to after the 48 hrs then tell you you are past the 48 hrs you should have done it sooner. I caught them last time and said no its only been 3 hrs. Scam #2 they try then is oh, well you must click on the order in your postmates app and request a refund. But that was the problem. It was never placed on postmates app. When I let the restaurant know he said that makes total sense because Postmates is the ones who sent up the link on their google page. Essentially they are charging people for food and never delivering. Then hiding behind scam's and excuses. We need to start a class action lawsuit

That is the postmates scam. When you order through a restaurant and click the postmates link it will only route the order to the restaurant so they make it and you get charged, but the order is never officially done through postmates. Then when nobody picks it up you ask for the refund which they push out their response to after the 48 hrs then tell you you are past the 48 hrs you should have done it sooner. I caught them last time and said no its only been 3 hrs. Scam #2 they try then is oh, well you must click on the order in your postmates app and request a refund. But that was the problem. It was never placed on postmates app. When I let the restaurant know he said that makes total sense because Postmates is the ones who sent up the link on their google page. Essentially they are charging people for food and never delivering. Then hiding behind scam's and excuses. We need to start a class action lawsuit

DO NOT! they are scamming people by uploading postmates link to the restaurant but the restaurant and customer doesnt realize is orders places through a restaurant website doesnt always upload to postmates app. The link they put on the rest. google page only sends the food order so its get made and the customer is charged. Then nobody delivers it and when the customer calls for the refund they say the only way to request is by clicking on the order, request refund on the app., but THATS THE POINT. it never shows on the app so u can never request the refund they way they want. They say they will send the issue over to tech but they run out the clock until its past 48hrs then respond and say oh well its past 48 now u should have done it sooner. I discovered this scam WITH a restaurant manager and he is removing them now. Postmates and uber eats is scamming your customers and those customers aernt going to come back.

i get how their answer isnt helpful because as you said the order info isnt there so how can you click on an order thats not there? That is the postmates scam. When you order through a restaurant and click the postmates link it will only route the order to the restaurant so they make it and you get charged, but the order is never officially done through postmates. Then when nobody picks it up you ask for the refund which they push out their response to after the 48 hrs then tell you you are past the 48 hrs you should have done it sooner. I caught them last time and said no its only been 3 hrs. Scam #2 they try then is oh, well you must click on the order in your postmates app and request a refund. But that was the problem. It was never placed on postmates app. When I let the restaurant know he said that makes total sense because Postmates is the ones who sent up the link on their google page. Essentially they are charging people for food and never delivering. Then hiding behind scam's and excuses. We need to start a class action lawsuit

My number is 316-655-****, please close my account. Thought I did that when I Uninstaller the app, can't afford the 9.99 a month on a fi ed income.

Can someone from customer service call me, about My Kit I haven't received it yet.I would like to get started working as soon as possible. You all send me emails everyday about doing deliveries and I'm not able to do any deliveries.