Postmates - Poor customer service of in correct order
My recommendation is do not use Postmates I do not recommend using Postmates do not waste your time nor money
No email sent to email accounts after complaints about order to customer service never received email
Found finally a number for customer service for Postmates talk to a customer service representative who could not really help me with anything told me they could only do a partial payment of $31 and change from a $62 and change order because they did not prepare the food that I ordered all I did was order through their app. so they could not refund me my complete charge of $62 and change told me I needed to talk to merchants in order to receive a full refund Merchant needed to talk to Postmates directly and let Postmates know that it's okay for a fool 62 and some change refund of the order contacted Merchant to do as instructed Merchant let it be known that Postmates is responsible for the refund the merchant isn't responsible for anything I placed the order through Postmates and Postmates should be responsible for refunding the total amount called Postmates back and had to be on hold for 15 minutes once the 15 minutes was up an automatic voice came over the phone and told me my wait time is now 17 minutes once I talked to a Postmates representative with bad customer service and attitudes and still without any help Postmates completely pretty much scammed me out of money I do not recommend using Postmates ever because if your order is jacked up it's on you and you're lost out of money you may get a partial payment back and on a $62 and change order that is completely and utterly disrespectful completely unprofessional and very much so unacceptable Postmates could get zero Stars right now I do not recommend using Postmates do not waste your time nor give your money away because they are taking your money and very disrespectful while doing
Product or Service Mentioned: Postmates Website.
Monetary Loss: $62.
Preferred solution: Full refund.
Postmates Cons: No pros, Overprice and impossible to get a hold of.
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