Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer

I placed an order with Postmates which originally cost me $85 with a $21 fee for their services included. They failed to deliver 3 whole entrées and a sandwich from my order.

For the price I paid I received 3 sandwiches and some plantain things which were only $1 each (I ordered 6). The entrées were about $11 each and the sandwich was $7.50 plus the taxes and fees for each item. I was given an $8 refund because I have had prior problems through their company. I have emailed them twice now (since you can no longer call customer service) with no response.

Furthermore, I will NEVER use this app again. I also pay the monthly fee and have been a loyal customer who orders frequently. But the amount of issues I have have been ridiculous. DO NOT USE POSTMATES.

I will continue to try and fix this issue but no matter the outcome I will no longer use this delivery company. No stars.

User's recommendation: DO NOT USE POSTMATES.

Monetary Loss: $111.

Preferred solution: Full refund.

Postmates Pros: Unreliable, I cannot think of any pros.

Postmates Cons: Cant call anyone regarding customer service, Overcharged and order not received and no refund given.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Postmates Reviews

  1. 2315 reviews
  2. 365 reviews
  3. 186 reviews
  4. 92 reviews
  5. 140 reviews
Postmates reviews