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At 650pm I placed an order with Buca di Beppo, Farmers Market-Los Angeles. At 715pm I received a text message from the driver saying that he had an emergency and would not deliver my order.
I called the restaurant, spoke to the manager and explained the situation. He called your group and was told that the driver did not make the delivery and stole my meal. The manager was also told that I would have to reorder my meal, and that a refund would not be processed.
In California, theft of food over 20 dollars is considered grand theft. On Friday, tomorrow, I will forward a complaint with LAPD alleging theft of services, theft of food, wire fraud and credit card fraud against postmates and the unknown driver.
Since a credit xard and internet was involved, my next stop is the postal service alleging wire theft and credit card fraud. If you wish to, feel free to contact me at either tdguru@***.com or 213864****
User's recommendation: I cannot recommend your service.
Monetary Loss: $100.
Preferred solution: apology, refund, driver go to jail for stealing my dinner.
Postmates Pros: No telephone contact, Attempt to deliver meal.
Postmates Cons: No 800 number.