Postmates - EXCESSIVE FEES
I was charged $10.73 SERVICE FEE?, $5.99 DELIVERY AND $10.56 TIP FOR A GRAND TOTAL$27.28.
THESE COMPANIES ALWAYS ADD MORE, BUT THIS COMPANY TOOK $80.96 OUT OF MY CHECKING ACCOUNT.
I WROTE AND COMPLAINED AND THEY CLAIM THEY CANNOT DO ANYTHING SINCE I DID NOT LET THEM KNOW FAST ENOUGH? IT IS NEVER TOO LATE TO REFUND MONEY TO A CUSTOMER!!!
I'M OLD AND SAW IT ON MY BANK STATEMENT ONLINE - PRINTED OUT AND FORGOT UNTIL THE OTHER NIGHT.
I WON'T BE USING POSTMATES AGAIN! USED GRUBHUB THAT OFFERED FREE SHIPPING AND I DID NOT GET CHARGED FOR SERVICE FEE OR DELIVERY, ONLY THE TIP I CHOSE TO PAY THE DELIVERY PERSON. DOORDASH IS ANOTHER GREAT DELIVERY SERVICE.
Reason of review: THEIR FEES.
Monetary Loss: $17.
Preferred solution: Full refund.
Postmates Cons: Terribel customer service and they stole money.
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