Postmates
Reviews and Complaints
I didn’t get my order
Preferred solution: Full refund
User's recommendation: Put down the right address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAm I still being a driver?
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing items/ refund
- Refund you if you missing a item
- Restaurant forget a item
Clearance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDriver named YARA STOLE MY FOOD
Preferred solution: Apology
User's recommendation: Drivers stole my food
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Jackson, MississippiMissing sauces
- Missing sauces
Preferred solution: Full refund
Debit card charged no order placed
Preferred solution: Full refund
Resolved: My order
Company fixed the issue and I have been provided with full refund.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tucson, ArizonaDriver problem
- Delivered food
- Variety and ease of use website and app
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaCharged I did not make
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Lubbock, TexasDouble charged
I want my money back
- Fast service
- Bad customer service
Preferred solution: Apology
User's recommendation: Better. Customer service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My food was missing a patty on 2 of my burgers who orders a burger with just 2 buns
Company fixed the issue and I have been provided with full refund. They were able to provide a refund, Postmates always makes it right.
- No line
- Charged for food never recieved
- Never received my food order
- Orders not being right
Preferred solution: Full refund
Hi, I am trying to reach someone so I can start back delivering
Preferred solution: I am trying to start back delivery food.
User's recommendation: Great job
Just to be nice
Preferred solution: Full refund
User's recommendation: Just call in before you order
Order problem resolved
User's recommendation: Postmates is good
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