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I ordered from fromins the other day to be delivered to my sister who was sick.. I get a text saying you were three minutes away ....
the next text I got was two minutes later that said the order was CANCELLED ... I want to know why. I cant get the Postmates zen desk to answer me after 2 days... I use Postmates almost everyday , I always tip at least 20-25%..
there are a million companies out there who deliver ..so if you cant at least offer some explanation, I will switch to one of them.. at least once every two weeks or so, you send a driver who cant figure out how to use the call box outside the apt bldg .. your drivers are giving you a bad name . I want to find out why my order was cancelled after saying they were 3 minutes away ...
I ordered it a few hours later and it was sent .. PLEASE answer me ... Im VERY upset .. thank you...
I even changed my information with you guys to just say levitus because half of your drivers would look for Perri on the call box instead of our last name ..
you need better drivers .. better training !!
Location: Los Angeles, California
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