Postmates
Reviews and Complaints
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidnt get my *** i order he got other stuff
The driver go food shopping for u don't get what u asked for but something else or nothing without asking u and don't get the replacement thing either so driver's suck butt
- Si far i will never use this app again
- Never again
Preferred solution: To get the right stuff I order
User's recommendation: He'll no don't use postmate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged merchandise
- Multiple food options
- Poor communication or lack there of
Preferred solution: Full refund
User's recommendation: Be careful and remember it's not the brightest people delivering your food!
Resolved: A problem and I need to speak with someone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not delivered
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConsistent problems with refund when items not delivered!!
- Nice drivers ninety percent of the time
- Failure of drivers to follow delivery instructions
Preferred solution: Full refund
User's recommendation: Complain until there is a more accessible refund process.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerY’all suck and won’t give me my food or money bsck
- No food or money
Preferred solution: Full refund
User's recommendation: Don’t use postmates they suck
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong I am very disappointed with using postmates. My order was totally wrong I ordered a bundle deal from Whataburger which was Five Burgers five fries five drinks when my order was delivered I had o
- U took my money
Preferred solution: Price reduction
User's recommendation: Never
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive order and didn’t receive a refund.
Preferred solution: Full refund
User's recommendation: Don’t order delivery service from Postmates because you might not get your order and still get charged.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not delivered and no one will help
- Food
- Not getting it
Preferred solution: Full refund
User's recommendation: Be carful
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor delivery
N/A
- Ease
- False delivery times
Preferred solution: Nothing .. just a change in policy . I understand the drivers are trying to make the most money they can but the customer is already up charged using the app and then get cold food when they make multiple deliveries on the same trip
User's recommendation: Should have a limit of how far they can travel to deliver orders before you on multiple delivery trips
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlease help me
Preferred solution: My credit card reinstated on postmates and uber eats please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasRequested by postmate
User's recommendation: refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Parsippany, New JerseyReceived wrong medication I'm highly allergic to this one
User's recommendation: Use a different service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaCancelled then charged
User's recommendation: Don’t use Postmates
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe entire meal is so cold. No one would want to eat.Issue with my food
Preferred solution: Full refund
User's recommendation: Always checking me out to make sure your mail is hot
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