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Delivery never arrived

Postmates - Delivery never arrived
Postmates - Delivery never arrived
Postmates - Delivery never arrived
Postmates - Delivery never arrived
Original review updated by user Aug 02, 2022
I waited more then an hour, tried to contact them by phone call but its not in service, I tried an other way giving all my information, wasting time answering their questions but I didnt get any resolve, nobody can help here, not by phone, not by messages, nothing, I dont recommend it
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ID
#3817817 Review #3817817 is a subjective opinion of poster.
Location
The Bronx, New York
Service
Postmates Delivery Service
Pros
  • No customer service
Cons
  • Cant get food order right
Loss
$38
Preferred solution
Full refund

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New Reviewer

Promo issue

Postmates - Promo issue
The discount that I used for this order was not applied so I had to pay $20.00 more I want to know what you will do about this. Thanks, Aramis.
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ID
#3817372 Review #3817372 is a subjective opinion of poster.
Service
Postmates Delivery Service
Pros
  • Ease of use if order is received
Cons
  • I need my money
Loss
$20
Preferred solution
Price reduction

My order

The delivery guy didnt have all of my orders. I was missing an order of friend five drinks and a gallon of sweet tea. The delivery guy was very mean and rude. I called Applebees and talk to the manger, she also said the delivery guy had and attitude and when she told him to wait for the rest of my order he left. I will never order from Postmates again
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ID
#3817177 Review #3817177 is a subjective opinion of poster.
Location
Tampa, Florida

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New Reviewer

Order never delivered

Caller kept calling me saying he doesn't know where to find me. I explained 2 times. He never delivered my food!. I want my money back!!!
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ID
#3814615 Review #3814615 is a subjective opinion of poster.
Location
Orlando, Florida
Cons
  • Took my money and never delivered my food
Loss
$22
Preferred solution
Full refund
New Reviewer

I made an order for a promotion .Buy 2 sides get a double meet for free.Well not only did they not bring my sides my burger wasn't right at all.16.00 gone down drain .68yrs o,ld and ripped off

I call every number listed and not in service.. order number 204****...I called whataburger and they said call you .Why are you such thiefs for money

User's recommendation: DO NOT USE POST MATES IF YOU ARE ELDERLY>.

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ID
#3813937 Review #3813937 is a subjective opinion of poster.
Service
Postmates Customer Care
Pros
  • Rips off elderly
Cons
  • Rips off elderly
Loss
$17
Preferred solution
Full refund

My Postmates delivery driver kept my food I paid over 52

I ordered Ihop online and my delivery driver knocked on my door and left with my food I tried to get a refund and I tipped the driver as well hes on camera walking away with my order.
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ID
#3813774 Review #3813774 is a subjective opinion of poster.
Location
Austin, Texas

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Resolved: Double payment

Update by user Aug 01, 2022

My issue is still not fixed.

Original review posted by user Aug 01, 2022
I was charged twice for my Chick-fil-A order that was on the 17th of July and I and I really need my money back ASAP thank you
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Resolved
ID
#3813720 Review #3813720 is a subjective opinion of poster.
Pros
  • Food eventually made it
  • No way to contact someone for tbe issue
Cons
  • Unable to contact them about service issues
Loss
$26
Preferred solution
Full refund

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Double payment

I was charged twice for a payment And I cannot get in touch with anyone at customer service To receive my money back
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ID
#3813702 Review #3813702 is a subjective opinion of poster.
Location
Virginia Beach, Virginia
Loss
$26
Preferred solution
Full refund

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New Reviewer

DRIVER CANCELLED MY ORDER

tasI ordered 51.08 worth of food from GRANVILLE West Hollywood tonight to be delivered. The driver called me and said HE was cancelling my order because he couldn't find my address. I have food delivered all the time and no one ever has problems finding my house. I...
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ID
#3812712 Review #3812712 is a subjective opinion of poster.
Loss
$6
Preferred solution
Full refund

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Charge for a food that never came and i waited for an entire hour

My children went hungry as food never arrived and we can't drive anywhere car was stuck in multiple parked film shoot
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ID
#3812425 Review #3812425 is a subjective opinion of poster.
Location
Newark, New Jersey

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New Reviewer

Never receive order

Postmates - Never receive order
I never received my order that was suppose to be delivered by someone name Jamie I would love to have my money back
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ID
#3812189 Review #3812189 is a subjective opinion of poster.
Location
Covington, Georgia
Loss
$25
Preferred solution
Full refund
New Reviewer

Missing order

Missing whole order, man showed up with one item and couldn't even explain what went wrong , I'm extremely upset
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ID
#3812058 Review #3812058 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Cons
  • Unfair
Preferred solution
Full refund
New Reviewer

Ordered number received

Order never received!! Driver took my food I called the restaurant and food was received. FRAUD!!! I want a refund!
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ID
#3811801 Review #3811801 is a subjective opinion of poster.
Cons
  • Unresponsive to customer help requests
  • Fraud
Loss
$66
Preferred solution
Full refund
New Reviewer

NEVER RECEIVED ORDER

Ordered through this *** service and never received my order now I am getting the run around and they dont want to refund me !!! They kept transferring me I got transferred 4 times I spoke to rose and alie and sounds like it was the same person and then I got hung up on !!! I need my refund !!!

User's recommendation: DO NOT USE THIS SERVICE !!!!

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ID
#3811730 Review #3811730 is a subjective opinion of poster.
Location
San Marcos, California
Loss
$63
Preferred solution
Full refund
New Reviewer

Missing items

Postmates - Missing items
Postmates - Missing items
What was missing or incorrect?: 1] Large Frozen Drink [1] Medium Frozen Drink my driver told me to get a refund because they did not sell item
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ID
#3809921 Review #3809921 is a subjective opinion of poster.
Cons
  • There is no phone number
  • Shady to no customer service
  • Cannot call customer service
Loss
$10
Preferred solution
Full refund