Postmates
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder cancel
Preferred solution: Full refund
User's recommendation: Never again
Your service sucks
User's recommendation: Stupid drivers
I don’t got my food
- Choices
- Why are you making this so hard
Preferred solution: Full refund
User's recommendation: Don’t mess up the food
I want a refund
Preferred solution: Full refund
User's recommendation: Postmates is not reliable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed assistance
Preferred solution: Full refund
User's recommendation: The company will not contact me
My money wasnt refund to my card
User's recommendation: Don’t mess with Postmates they do not give back money
Merchant issues
Status of my application
- Misinformation
- No custmer service number
Preferred solution: Apology
My food was stolen
My food nasty
- Other
- Customer support is actually a robot ai not a real person
- No answers
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRude playmate driver
Preferred solution: Apology
User's recommendation: Don’t order! Rude drivers who treat restaurant employees terrible.
Question.charge
User's recommendation: Cant recommend postmates to anyone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMake people aware of how Postmates will treat their employees . I need my money that’s owed to me
- Still trying to figure it out
- No phone reps
User's recommendation: DoorDash is better
Missing items in order
Preferred solution: Full refund
User's recommendation: Don’t order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized Charges
Preferred solution: Full refund
User's recommendation: Don’t ever use them. I haven’t, and still got a fraudulent charge!
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